In this policy document, we will explain how, when, and why we collect personal information from visitors to this website. It will also explain how we use the information collected, the situations under which information may be revealed to third parties and how we ensure your data is protected.
SOS Web Services is a privately owned and managed website design and website management
business based in Westmeath, Ireland.
How Do We Collect Information?
Unless you are interested in dealing with us, we have no need and no interest in actively capturing your personal information. There are however background processes running on our website which will record some basic information about your visit for very specific purposes..
If you wish to contact us, you will initially do so via an enquiry or order form. Any information you provide is on a voluntary basis and will be used for the purpose of responding to your query or processing your order.
What Type Of Information Do You Collect?
You will initially be asked for some basic information to
help us process your query or order. This will typically involve your name, some
information about your business and your contact details.
Should you become a client, you will be asked for further information about your business which is relevant to the delivery of the service you have requested.
We use Stripe to process card payments and your payment data is not shared with us.
How Will You Use The Information You Collect?
These are the ways we are most likely to use your
Who Can Access My Information?
We will have access to the information you supplied and will share elements of this with trusted third parties for the purpose of delivering our service to you. These third parties will include our hosting partner and software suppliers.
Can I Opt Out Of Communications?
By contacting us, you are
giving us consent to respond to your query, process an order and / or follow up on other matters relating to service delivery. If you do not order a service from us, you will not be added to any mailing lists. If you believe that we have contacted you in error, you can report this to firstname.lastname@example.org.
Can I Review Any Information You Have About Me?
It is within your rights to ask us for your own copy of the
details we hold on you. Please email email@example.com
How do we protect your information?
We take every reasonable to step to ensure your information is secure.
Please remember that general business information (including contact details) are sent via the internet and that we cannot 100% guarantee the security of these. Information forwarded to us over the Internet is entirely at your own risk.
How Long Do You Hold My Information For?
If you make an enquiry but do not avail of our services as a result, your initial contact information will be removed from our systems within three months. If you become a client, your information will be retained on our accounting and service systems for as long as you remain a client and then for as long as is required by law.
Cookies are small fragments of information that are stored
on your computer’s hard drive when you visit our website - or any website on
the internet. These cookies don’t collect any individual identification data,
but they do offer us useful information for statistical purposes – such as how
long you were on the site etc. You are able to turn off cookies using your
External Links To Other Websites
Our website may contain links to third party websites. You
should note that this policy only covers your rights in relation to your time
website you visit to confirm how they use your data. Similarly, if you came to
our website from another, the policy governing this website may be different to
the controls applied to the one you left.
Age & Authority Policy
We will not undertake projects which are initiated by individuals that are under 18 years of age. It is assumed that all persons contacting our business are
over the age of 18. In addition it shall be assumed that anyone contacting us on behalf of a business is authorised to do so.
Transferring Your Details Outside Of The EU
offering your information to us, you are acknowledging that they could be
transferred to locations outside of Ireland. This could happen if a server is
located offshore or software licenses are issued by businesses that are not Irish based.
We cannot guarantee that these locations have the same protection laws as we do when it comes to personal data but every reasonable step is taken to ensure that they have stringent policies in place for managing user accounts. By giving us your information, you are agreeing to these terms.
As SOS Web Services is based in Ireland, all transactions entered into shall fall under this policy and under Irish governance.
Updated May 2020